Contour Service SM

Data Capital offers annual maintenance contracts for many OEM suppliers "contoured" to your rapidly changing enterprise needs. Our expert Service Delivery Team will work with you to develop a customized service program tailored to meet your specific requirements. For one low monthly fee, we’ll deliver the level of support you require. You specify the response time, with options including 2-hour, 4-hour, 8-hour, and next-day support, and Data Capital will do the rest.

Data Capital Maintenance Contracts provide complete QuickSwap repair coverage for all your equipment and peripherals to minimize downtime when repairs are needed. And for all software issues, our Software Technical Advisor program gives you immediate access to Data Capital software experts who have the skill and know-how to assist you with upgrades, patches, and related software issues.

Culture

For nearly twenty years Data Capital has offered services from small organizations to large enterprises. Our commitment to ensuring that our technical staff works well within each corporate culture has been one of the key ingredients along with quality, and timely service has been the backbone throughout Data Capital’s customer satisfaction.

Certifications

With respect to all of our customers Data Capital pulls from a vast resource certified professionals both internally and throughout our qualified service technician resource pool. Regardless of the customer requirement, location, and timeframe Data Capital matches certificated professionals that possess our qualified service philosophy to our customers. Our certifications that we pull from range from Linux, Windows, to Unix and cover a broad array networking data storage to various high performance OEM hardware.